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Our Legal Terms and What They Mean for Your Account

koihoki88 operates under a clear set of legal terms that govern how your account, your data, and your transactions — including deposits via DANA, OVO, and GoPay — are handled.

Account TermsPrivacy PolicyPayment ConditionsJurisdiction Notice
koihoki88 Our Legal Terms and What They Mean for Your Account
ACCOUNT SECURITY

How We Protect Your Data and Account

Your account security is handled through encrypted connections on every session. We do not store your DANA, OVO, or GoPay credentials — only the transaction reference and timestamp are retained. Data retention follows the period required by applicable regulations, after which inactive account data is removed from our active systems. You can request a copy of your stored data or ask us to correct inaccurate details by contacting support with your account ID.

Data Handling

We collect only what is needed to operate your account — login details, transaction references, and contact information. No payment credentials are stored on our side.

Cookie Policy

Cookies are used to keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time.

Data Retention

Account data is kept for the period required under applicable law. Once that period passes, inactive records are purged from our live systems.

Your Rights

You have the right to access, correct, or request deletion of your account data. Submit your request via live chat or email with your account ID attached.

CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about how our legal terms apply to your account, or need to request a change to your stored data, our support team handles these requests directly. Reach out through any of the channels below and reference your account ID for faster handling.

Live Chat Available around the clock via the chat icon in your account dashboard — fastest path for urgent legal or account queries.
Email Support Send detailed legal or data requests to our support address. We aim to respond within one business day.
Account Help Centre The Account Wallet Help section inside your account covers common policy questions and data request steps.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, contact support directly.

These terms apply to anyone who opens an account on koihoki88. Access is subject to local law and available only in eligible regions where participation is permitted.

Yes. Contact our support team via live chat or email with your account ID. We will provide a summary of the data held against your account within a reasonable timeframe.

Reach out through live chat or email, state the detail you want corrected, and include your account ID. Our team will verify and update the record accordingly.

After account closure, your data is retained for the period required by applicable regulations, then removed from our active systems. You can ask about the specific retention period via support.

We may update these terms periodically. Continued use of your account after an update means you accept the revised version. Check this page for the current terms at any time.

Applicable law depends on your region and local regulations. We recommend reviewing the terms relevant to your jurisdiction. Our support team can point you to the relevant clause for your situation.